Getting Started
How to Get Started
Getting started begins with reaching out. Tell us a little about who is seeking therapy, what you'd like support with, whether you prefer in-person or virtual sessions, and any preferences you have for your therapist. From there, we can help determine whether Full Circle Counseling and Wellness may be a good fit and discuss next steps for scheduling.
Call us at 814-313-4415, email ekoppenhofer@cgrc.org, or request an appointment online.
What to Expect
Your first session is an opportunity for you and your therapist to begin getting to know one another. Your clinician will typically ask about what brings you to therapy, relevant history, current concerns, strengths, relationships, and what you hope might change. You'll also have an opportunity to ask questions and begin deciding whether the therapeutic relationship feels like a good fit.
Many clients begin with weekly sessions because consistency can help build momentum and establish the therapeutic relationship. Depending on your needs and progress, you and your therapist may eventually discuss meeting less frequently.
Fees
$125 individual therapy · $150 couples and family therapy · 50-minute sessions
We're currently private pay. We're in the process of joining Aetna's network and will update this page once coverage is confirmed. We do not accept Medicare or Medicaid.
Some clients value private-pay therapy because it can provide greater choice in selecting a clinician and allow treatment decisions to remain centered on the client's goals rather than insurance requirements.
Good Faith Estimate
You have the right to receive a "Good Faith Estimate" explaining how much your care will cost. Under the law, health care providers need to give clients who don't have insurance or who are not using insurance an estimate of the expected charges for services.
You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services, including therapy sessions.
Make sure you receive a Good Faith Estimate in writing at least 1 business day before your service. You can also ask us, and any other provider you choose, for a Good Faith Estimate before you schedule a service.
If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.
Make sure to save a copy or picture of your Good Faith Estimate.
For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or call 1-800-985-3059.
Frequently Asked Questions
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You don't need to be in crisis or have a mental health diagnosis to benefit from therapy. Many people seek counseling because they feel stressed, stuck, overwhelmed, disconnected, or dissatisfied with a particular area of life. Therapy can also be helpful when you're navigating a transition, struggling in a relationship, repeating patterns you'd like to change, or simply wanting to better understand yourself.
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Not at all. Outpatient therapy can be especially useful for addressing concerns before they become overwhelming. Our clinicians work with people navigating everyday mental health concerns, relationships, stress, transitions, identity, grief, self-esteem, and other challenges that may interfere with quality of life without necessarily requiring a higher level of care.
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Almost anything. Therapy might involve anxiety, depression, relationships, family dynamics, work or school stress, identity, grief, trauma, self-esteem, body image, parenting, major decisions, or patterns you've noticed in yourself. You don't need to arrive with a perfectly defined problem or treatment goal.
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That's okay. Part of therapy can be figuring that out. Your therapist can help you identify what has been feeling difficult, notice recurring themes, and develop goals collaboratively as you get to know one another.
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There isn't one standard timeline. Some people come to therapy to address a specific concern and find shorter-term treatment helpful, while others value longer-term therapy for ongoing growth and support. You and your therapist can regularly discuss your goals, progress, and whether treatment continues to feel useful.
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A previous therapy experience doesn't necessarily predict your next one. Therapist fit, treatment approach, timing, readiness, and the relationship between you and your clinician can all influence the experience. We encourage clients to talk openly with us about what did and didn't work in previous therapy.
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Training matters, but so does connection. You may want a therapist who understands your concerns, communicates in a way that works for you, and offers an approach that fits what you're hoping to accomplish. Feeling respected, understood, and appropriately challenged can all be important parts of a strong therapeutic relationship.
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Full Circle Counseling and Wellness is a practice of licensed mental health clinicians serving children, adolescents, adults, couples, and families. Our clinicians have different areas of interest and therapeutic approaches, allowing us to consider both your clinical needs and personal preferences when helping you find a therapist.
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Therapist fit matters. We encourage you to talk with your clinician if something isn't working or if you aren't feeling connected to the therapeutic process. When appropriate, we can explore whether a different approach or clinician may better meet your needs.
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Usually, therapy is less about receiving instructions and more about understanding your options, patterns, emotions, and values so you can make informed choices for yourself. Your therapist may offer feedback, teach skills, provide psychoeducation, or challenge you to consider another perspective, but therapy should remain collaborative.
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Confidentiality is an important part of therapy. Your therapist will explain privacy and confidentiality during the informed consent process, including circumstances in which clinicians may be legally or ethically required to disclose information, such as certain safety concerns or mandated reporting situations.
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Cognitive Behavioral Therapy, or CBT, examines the relationships between thoughts, emotions, and behaviors. CBT can help you identify automatic thoughts and recurring beliefs, evaluate whether they're accurate or helpful, and recognize behaviors that may unintentionally reinforce difficult emotional patterns.
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Not in our approach. We aren't interested in pretending difficult circumstances are positive. Instead, CBT can help you move from rigid, inaccurate, or overly critical thoughts toward perspectives that are more balanced, truthful, flexible, and compassionate.
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Dialectical Behavior Therapy (DBT)-informed treatment incorporates practical skills and principles from DBT, including mindfulness, emotion regulation, distress tolerance, and interpersonal effectiveness. These tools can help clients manage emotions, communicate more effectively, tolerate discomfort, and make intentional choices during difficult moments.
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No. Although comprehensive DBT was originally developed for more complex clinical concerns, many DBT skills are useful life skills. Mindfulness, emotional regulation, distress tolerance, boundary setting, and effective communication can benefit people navigating everyday stress, relationships, anxiety, transitions, and difficult emotions.
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Acceptance and Commitment Therapy helps people increase psychological flexibility by learning to make room for uncomfortable thoughts and emotions while continuing to take action toward what matters. ACT often incorporates mindfulness, acceptance, values clarification, cognitive defusion, and committed action.
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CBT often emphasizes understanding and changing relationships among thoughts, feelings, and behaviors. DBT adds a strong focus on acceptance alongside change and teaches concrete skills for mindfulness, emotions, distress, and relationships. ACT focuses on changing your relationship with difficult internal experiences while taking action based on your values. Your therapist may integrate elements of multiple approaches rather than expecting one model to fit every person.
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Consider seeking support when emotional, behavioral, social, or academic changes begin affecting your child's everyday life or when your child seems to be struggling with something they aren't able to work through independently. You also don't have to wait for a serious problem—therapy can be a supportive resource during transitions and periods of increased stress.
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Child therapy may address anxiety, sadness, emotional regulation, school stress, friendship difficulties, family changes, self-esteem, behavioral concerns, transitions, grief, and other developmentally appropriate mental health needs.
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Teenagers may seek counseling for anxiety, depression, academic pressure, relationships, identity, self-esteem, body image, family conflict, emotional regulation, stress, grief, or major transitions. Therapy can also provide adolescents with a neutral adult relationship outside of their family and school environments.
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Parents and caregivers are important supports, particularly for younger children. The appropriate level of caregiver involvement depends on the child's age, needs, treatment goals, and relevant confidentiality requirements. Your clinician can discuss what collaboration will look like at the beginning of treatment.
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Adolescents often benefit from having appropriate privacy in therapy so they can build trust and speak openly. Your clinician will explain confidentiality, parental involvement, and the circumstances in which information may need to be shared for safety or legal reasons.
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It's not unusual for children or teenagers to feel uncertain about counseling. Our therapists work to build rapport rather than expecting immediate vulnerability. Giving young people developmentally appropriate choice and explaining therapy without framing them as "the problem" can help make the process feel safer.
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Yes. Therapy can help children and adolescents manage anxiety, perfectionism, procrastination, organization, emotional overwhelm, social concerns, and expectations related to academic performance.
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Therapy can support neurodivergent young people with concerns such as emotional regulation, stress, identity, executive functioning, relationships, routines, and self-esteem. Treatment should account for how an individual experiences and processes the world rather than assuming one strategy works for everyone.
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Yes. Our office is in Havertown, PA, and in-person sessions are open to anyone willing to make the trip, including clients from outside Delaware County. Availability may vary by clinician and service.
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Yes. Telehealth can provide greater flexibility for clients who prefer virtual counseling or find it difficult to consistently attend in-person appointments. Your clinician can help determine whether virtual therapy is appropriate for your individual needs.
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Many clients find virtual therapy effective and convenient, while others prefer the separation and connection of meeting with a therapist in person. The best option often depends on your needs, preferences, privacy, and the type of treatment you're seeking.
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Depending on clinician availability, treatment needs, and practice policies, there may be opportunities to use both formats. Discuss your preferences with our team when scheduling.
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Yes. Clients from outside Havertown and Delaware County are welcome at our Havertown office for in-person sessions. Virtual therapy may also make treatment accessible to eligible clients elsewhere in Pennsylvania, subject to clinician licensure and telehealth requirements.
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Full Circle Counseling and Wellness is a practice of licensed mental health clinicians. When you're matched with a therapist, you can learn more about that clinician's background, therapeutic approach, areas of focus, and professional credentials.
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Outpatient therapy generally means receiving mental health treatment while continuing to live at home and participate in everyday activities such as work, school, and family life. Full Circle Counseling and Wellness provides private-practice outpatient care and is best suited for clients whose needs can be safely and appropriately addressed at this level of care.
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Sometimes a person's needs require a higher or more specialized level of care. If our clinicians determine that Full Circle isn't the appropriate setting for your current needs, we will discuss that with you and can recommend seeking services that provide the level or specialization of support you need.